Privacy Policy

Northhaven Cavapoos (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use northhavencavapooroyal.com and related pages, how we use it, and the choices you have.

1. Information We Collect

We may collect information you voluntarily provide, including:

• Contact details (name, email, phone, mailing address)
• Application and waitlist information (household details, pet history, preferences, payment method preferences)
• Messages you send through forms or email
• Basic technical data such as browser type, device type, and pages visited (if analytics or server logs are enabled)

2. How We Use Information

We use personal information to:

• Review puppy applications and waitlist requests
• Communicate about available puppies, matching, contracts, fees, pickup, and delivery
• Respond to inquiries and provide lifetime support after placement
• Improve our website and customer experience
• Comply with legal obligations and protect the welfare of our dogs

3. Sharing of Information

We do not sell your personal information. We may share information only as needed with:

• Trusted service providers who help us operate (for example, email, hosting, payment facilitation, or shipping/nanny partners) under appropriate confidentiality expectations
• Professional advisors or authorities when required by law or to protect safety, rights, or property

4. Cookies & Analytics

Our site may use essential cookies or similar technologies needed for basic function. If we use analytics tools, they may collect aggregated usage information. You can control cookies through your browser settings.

5. Data Retention

We keep application and adoption-related records for as long as reasonably necessary to manage placements, provide support, resolve disputes, and meet legal or tax requirements. You may ask us to update or delete information where applicable; some records may need to be retained for contract or animal-welfare reasons.

6. Security

We take reasonable administrative and technical steps to protect information submitted to us. No method of transmission or storage is completely secure, so please use strong passwords for any accounts you control and avoid sending sensitive payment credentials by unsecured email when alternatives exist.

7. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us and we will take appropriate steps.

8. Your Choices

You may request access to, correction of, or deletion of personal information we hold about you by emailing us. Marketing emails, if any, will include an opt-out method. Operational messages about your application, contract, or puppy may still be sent when necessary.

9. Third-Party Links

Our website may link to third-party sites. Their privacy practices are their own. Please review those policies before providing information to them.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

11. Contact

Questions about privacy: northhavencavapoo@yahoo.com

Related documents: Terms of Use · Purchase Contract (PDF) · Waitlist Agreement (PDF)